Distribution

Delivery Methods, Times and Fees

Delivery options may vary depending on the delivery address, order creation time, and product inventory.
When processing your order, we will show you the availableDelivery method,transportation costsrespond in singingEstimated Delivery DateThe
As a reminder, deliveries will only be made on business days.
As a reminder, the delivery address of the order must belong to the same market/region where the purchase was made.
 

send to the prefecture

  • Next Day Delivery - NT$ 80
    If your order includes non-discounted items with a value of more than NT$1500, you are entitled toFree ShippingThe
  • Same Day Delivery - NT$ 120
    All orders completed before 11:30 a.m. Monday through Saturday in the Taipei area are delivered on the same day (excluding Yangmingshan).
 
As long as the status of your order permits, you can enter theYour AccountChange the shipping address on the Order Details page in the Ordering Information section.
 
 

7-11 Convenience Store Pickup Point

Period: 2-3 business days
Fee: NT$ 80
If your order includes non-discounted items with a value of more than NT$1500, you are entitled toFree ShippingThe
 
Upon completion of your purchase, we will show you theApplicable Delivery Pointsand your orderEstimated Delivery DateThe
We will notify you when your order arrives at the selected delivery point. As a reminder, you will need to present identification to pick up your order. If someone else is picking up your order on your behalf, the person picking up your order will need to present a written authorization and a copy of your identification.
When will I receive my order?

After placing your order, we will provide you with an estimated delivery date. You can find out the delivery date of your order through youraccountTrack delivery status.

If the purchase has been completed, it is not possible to change the selected delivery method.

If you have chosen delivery to your home and you are not in your home at the time of delivery, please contact us and we will confirm with the courier company.

If you no longer wish to receive the item you purchased, please contact us so that we can help you with the follow-up process.

If we are unable to deliver your order on the expected date, we will send you an email notification and you will be able to view the new delivery date in the order details.

If you have not received your order but it shows as delivered, please contact us and we will check with the courier company and take care of it.